Privacy policy

Data Protection Officer

Samuel Steinbach:
Phone: +49 (0) 5231 / 9607-66
E-Mail: s.steinbach(at)


Collection of personal data

Steinbach AG views data privacy as a vital aspect of our business, including our website.
All personal data is safe with us and will be treated as strictly confidential. The data will be used exclusively in compliance with the Data Protection Act. Personal data is only collected, processed and used for the implementation of contracts. We will not sell or forward any customer data to third parties. All personal or business data requested on the website of Steinbach AG is provided by the user expressly on a voluntary basis.


Our website makes use of so-called cookies. Cookies are small text files that your internet browser downloads and stores on your computer.

There are cookies on our website that allow us to remember your visit and which pages you visited. (For example, when going through the ordering process in several stages, with the inputs of the previous step that must be taken, or when logging in to your customer account). They are mostly needed to use the customer accounts on our website. In most cases these are so-called "session cookies" that are deleted once you leave our website. No personal data is collected.

We also use cookies to recognise repeat use of our website by the same user/internet connection subscriber. Cookies are also used to improve our website and services. To an extent, however, these cookies also pass along information used to automatically recognise you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.

More details about the use of cookies can be found under the Piwik explanation.

You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Use of plugins

Google Maps
We use Google Maps for embedding maps. Google LLC, United States has committed to providing reasonable privacy under the US-European privacy shield. More information can be found in Google's detailed privacy policy.

We use YouTube for embedding videos (legal basis according to DSGVO/GDPR: Art. 6 – 1 lit. f with the operation of our website and the consideration of the interests of those concerned by deactivating the tracking functions in the YouTube code).

Server data

For technical reasons, data such as the following, which your internet browser transmits to us or to our web space provider (so called server log files), is collected:

  • type and version of the browser you use
  • operating system
  • websites that linked you to our site (referrer URL)
  • websites that you visit
  • date and time of your visit
  • your Internet Protocol (IP) address.

This anonymous data is stored separately from any personal information you may have provided, thereby making it impossible to connect it to any particular person. In addition, the lower 12 bits of the IP addresses are zeroed for anonymization. The data is used for statistical purposes in order to improve our website and services.


Use of the analysis software

Google Analytics

This website uses Google Analytics, a web-analysis service of Google Inc. (hereafter: "Google"). Google Analytics uses so-called "cookies", i.e. text files that are saved on your computer and enable an analysis of your usage of the website. The information created by the cookie about the usage of this website by you (including your IP address) is forwarded to a Google server in the USA, where it is also stored. Google will use this information to evaluate your usage of the website in order to: a) compile reports on the website activities for the webmaster and b) provide further services related to the website usage and Internet usage. In certain circumstances, Google may also forward this information to third parties, provided that this is legally prescribed or in so far as the third parties process this data on behalf of Google. Under no circumstances shall Google associate your IP address with other data held by Google. You can prevent the installation of the cookies by making the appropriate setting in your browser software; in which case, however, we would like to point out that it may not then be possible to use all the functions of this website to their full extent. By using this website, you thereby consent to the processing of the data obtained by Google in the aforementioned manner and for the above-mentioned purpose. The data collection and storage can be objected to at any time with ongoing future effect. In view of the discussion about the use of analytical tools with complete IP addresses, we would like to point out that this website is used by Google Analytics with the extension "_anonymizeIp()" and, therefore, IP addresses are only further processed in shortened form. This is to rule out any direct personal identification.

Disabling Google Analytics

If you delete your cookies, you need to click on the link once again.